Privacy policy

This Privacy Policy explains how Superbay collects, uses, and shares personal information when you visit our website, place an order, or contact us.

1. Who We Are

Superbay operates this online store.

Business address: 3864 SW 48th Ave, Hollywood, FL 33023, United States

2. Information We Collect

Depending on how you interact with our store, we collect:

  • Contact information: Name, billing and shipping addresses, email address, and phone number.

  • Order information: Products purchased, order history, transaction details, and return requests.

  • Payment information: Information needed to process payments through our payment providers.

  • Technical and usage information: IP address, browser type, device information, pages visited, and interactions with our website.

  • Support communications: Messages, photos, and other information you send us.

  • Marketing preferences: Subscription choices and communication preferences.

Payment providers process your payment credentials. The information available to us depends on the payment method and provider.

3. How We Use Your Information

We use personal information to:

  • Process payments and fulfill, track, and deliver orders.

  • Handle returns, refunds, and customer support.

  • Send order confirmations and other transactional communications.

  • Maintain, secure, and improve our website.

  • Detect and prevent fraud or misuse.

  • Send marketing communications in accordance with applicable law and your preferences.

  • Meet legal, tax, accounting, and recordkeeping obligations.

4. How We Share Information

We share information as needed with service providers that support our business, including:

  • Shopify: Store hosting, checkout, and order management.

  • Payment providers: Payment processing and fraud prevention.

  • Fulfillment and logistics partners: Warehousing, shipping labels, dispatch, and delivery.

  • Communication providers: Customer support and transactional or marketing messages.

  • Professional advisers and authorities: Where necessary for legal obligations, disputes, or protection of our rights.

We may also disclose information in connection with a business sale, merger, or similar transaction, subject to applicable law.

5. International Processing

Our business is based in the United States, and our fulfillment partner is in China. Shopify and other providers may also process information in other countries.

Information such as your name, shipping address, phone number, and order details may be shared internationally as needed to fulfill your order. Privacy laws in those countries may differ from those where you live.

6. Cookies & Similar Technologies

We use cookies and similar technologies to operate the store, remember preferences, secure checkout, and understand website usage.

Where enabled, analytics and advertising tools may collect information about browsing activity. Some disclosures to advertising providers may qualify as a “sale,” “sharing,” or targeted advertising under certain state privacy laws.

Where required by applicable law, we provide consent or opt-out controls and honor recognized browser-based opt-out preference signals. You can also adjust browser cookie settings, although disabling cookies may affect store functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, tax and accounting requirements, fraud prevention, and dispute resolution.

Retention periods depend on the information, its purpose, and applicable legal requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online transmission or storage system can be guaranteed completely secure.

9. Your Privacy Choices & Rights

Depending on your state of residence and whether the applicable law covers our business, you may have rights to:

  • Request access to personal information.

  • Request correction or deletion.

  • Obtain a portable copy of certain information.

  • Opt out of certain sales, sharing, or targeted advertising.

  • Appeal a denied privacy request.

  • Exercise applicable privacy rights without unlawful discrimination.

To submit a request, email aquazurebrandgmc@gmail.com. We may need to verify your identity or an authorized agent's authority before responding. Exceptions may apply where information must be retained for legal or other permitted purposes.

You can unsubscribe from marketing emails using the unsubscribe link in the message. Transactional messages related to your orders may still be sent.

10. Children's Privacy

Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, with additional notice where required by law.

12. Contact Information

  • Email: aquazurebrandgmc@gmail.com

  • Phone: +1 954-674-9798

  • Business address: 3864 SW 48th Ave, Hollywood, FL 33023, United States

  • Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time